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FAQs

Find answers to common questions about auto insurance coverage and our services

What types of auto insurance coverage do you offer?+
We offer comprehensive auto insurance solutions including liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist protection, personal injury protection, and medical payments coverage. Our agents help you customize a policy that fits your specific needs and budget.
How quickly can I get an insurance quote?+
You can get a personalized quote in just minutes! Our streamlined process allows you to enter your information once and receive quotes from multiple top-rated insurance providers. Our agents are also available to walk you through the process and answer any questions you may have.
Can I bundle my auto insurance with other policies?+
Absolutely! We strongly recommend bundling your auto insurance with home, renters, or other policies to maximize your savings. Most customers save between 15-25% when they bundle multiple policies. Our agents will help you find the best combination for optimal coverage and savings.
What factors affect my auto insurance premium?+
Several factors influence your premium including your driving record, age, location, type of vehicle, coverage limits, deductibles, credit score, and annual mileage. Our agents help you understand these factors and find ways to potentially lower your premium while maintaining adequate coverage.
How do I file a claim?+
Filing a claim is simple and straightforward. You can contact our claims team 24/7, use our online claims portal, or reach out to your dedicated agent. We'll guide you through the entire process and work directly with your insurance provider to ensure a smooth claims experience.
Do you offer discounts on auto insurance?+
Yes! We work with providers that offer various discounts including safe driver discounts, multi-policy discounts, good student discounts, vehicle safety feature discounts, low mileage discounts, and more. Our agents will identify all available discounts to help you get the best possible rate.
What is liability coverage and do I need it?+
Liability coverage protects you financially if you're responsible for injuring someone or damaging their property in an accident. It's required by law in most states and is essential for protecting your assets. We help you determine the appropriate coverage limits based on your situation.
Can I change my coverage or cancel my policy?+
Yes, you can adjust your coverage or cancel your policy at any time. Simply contact your agent or our customer service team. Keep in mind that changes to your coverage may affect your premium, and cancellation policies vary by provider. We're here to help you make the best decision for your needs.
What is collision coverage?+
Collision coverage helps pay for damage to your car resulting from a collision with another vehicle or object, regardless of who is at fault.
What is comprehensive coverage?+
Comprehensive coverage protects your vehicle against non-collision events such as theft, vandalism, fire, natural disasters, and falling objects.
Do I need uninsured motorist coverage?+
Yes, uninsured/underinsured motorist coverage protects you if you are involved in an accident with a driver who does not have enough insurance to cover damages.
What is personal injury protection (PIP)?+
PIP coverage helps pay for medical expenses, lost wages, and other related costs if you or your passengers are injured in an accident, regardless of fault.
Does auto insurance cover rental cars?+
Yes, many auto insurance policies include rental car reimbursement or coverage options to pay for a rental vehicle while your car is being repaired after an accident.
How does my driving history affect my premium?+
Drivers with a clean driving record generally receive lower premiums, while tickets, accidents, and claims can increase your rates. We help you find ways to offset costs if your record has issues.
Are classic or vintage cars covered?+
Yes, we offer specialized coverage for classic and vintage cars that takes into account their unique value and limited use, ensuring proper protection.
What is gap insurance?+
Gap insurance covers the difference between the actual cash value of your vehicle and the amount you still owe on your loan or lease in case of a total loss.
How do I update my vehicle information?+
You can update your vehicle details anytime by contacting your agent or through our online portal to ensure accurate coverage and premium calculation.
Does insurance cover custom parts or accessories?+
Optional coverage can be added for custom parts, aftermarket modifications, and accessories to ensure your vehicle is fully protected.
How can I pay my auto insurance premium?+
Premiums can be paid online, via automatic bank transfers, by credit/debit card, or by check, depending on your chosen provider and plan options.